January 2021 Business Update

DM Hay Launches National Candle Wax Recycling Scheme


Man is not in charge today, money is in charge, money rules. God our Father did not give the task of caring for the earth to money, but to us, to men and women: we have this task! Instead, men and women are sacrificed to the idols of profit and consumption: it is the “culture of waste.” Pope Francis June 5 2013 In an effort to reduce used candle waste, DM Hay has launched a national wax recycling scheme. For our Southwest customers we collect and sort used candles via our new Local Delivery service. The response has been very...

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Introducing Local Delivery

Local Delivery Southwest

We are delighted to announce the introduction of Local Delivery, a new service operatiing in the Southwest. The service starts Wednesday 9th June covering postcodes TR, PL, EX, TQ, TA, DT, BS, BA, BH, GL, SN, and SP.   Some of the key details of Local Delivery are as follows: It will compliment rather than replace our existing courier services Charges will be based on order value and delivery distance - the more you spend the less it will cost with free shipping on orders over £150 Planned routes will be communicated to help coordinate ordering schedules It will offer a more customised service to include for example, timed deliveries to coincide with...

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Warehouse Move to Exeter

  I am delighted to report that we moved all our equipment and goods from Holsworthy to Exeter last week. It generally went without a hitch and everything was delivered successfully to the new warehouse. Most of the racking has been erected in the new facility with the remaining work to be completed Monday 21st and Tuesday 22nd February. We hope the move has not caused too much disruption to our normal service levels however there will inevitably be some delivery delays. Please bear with us for a week or two whilst we settle in. It would certainly help over the next...

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We Are Moving!

As well as running the business day to day we continue its restructure to reduce costs. In mid-February we will be closing down our two warehouses in Holsworthy and moving to a modern warehousing facility in Exeter. We are redirecting post for six months from Holsworthy so please continue to use this address for postal correspondence, however, we will be losing our telephone lines. The new number will be 01392 202248. January has been a mixed month with encouragement and challenges in equal measure. We have been emboldened by our customers who continue to show support despite the difficult trading conditions. The extra workload caused by the redundancy...

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DM Hay Update January 2021

The Covid-19 pandemic made 2020 a very challenging year for churches and by association our business. Despite the Governments support we were unable to hold on to all our staff and we recently had to make two long-serving members of staff redundant

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